Case 366 – Local pub can’t replace fried egg with scrambled due to health and safety

Issue

On ordering a cooked breakfast in their local pub, the enquirer was told they couldn’t replace fried egg with scrambled egg as this would involve using a microwave which can’t be done due to Health and safety.

Panel opinion

This is a cracking excuse! Health safety at work legislation does not prohibit the use of a microwave oven to make scrambled eggs. The company concerned acknowledges that it does not serve scrambled eggs because it has a centrally-determined menu. Instead of explaining this, “health and safety has been given as the excuse, irritating the customer and leaving the company with egg on its face.

Article source: http://www.hse.gov.uk/myth/myth-busting/2015/case366-pub-cannot-replace-fried-egg-with-scrambled.htm