Case 379 – Dog banned from hire car for ‘health and safety’ reasons


A dog was not allowed in to a hire car for ‘health and safety reasons’. The owner was also told that the garage concerned does not like dog hairs in courtesy/hire vehicles.

Panel opinion

Health and safety at work legislation does not prohibit the carriage of pet dogs in vehicles used for domestic use. The company has taken a decision to exclude carriage of dogs in courtesy/hire cars for cleanliness reasons. The company should be transparent about the real reason for inclusion of the clause in their contracts rather than use the catch all excuse of ‘health and safety’.

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