Case 384 – Lollipop lady banned from waving at cars


A school Lollipop lady is banned from waving at cars by her bosses after one complaint by a member of the public.

Panel opinion

Whilst no-one wants to be killjoy, ‘lollipop’ men and ladies do have a very important job to do in helping manage road safety risks for schoolchildren. They need to pay full care and attention – both for their own safety and that of the children. We are fully in favour of a smile and a kind word, but potentially misleading hand gestures or a loss of attention could have serious consequences. On balance, we feel that the company was right to intervene and did so in a proportionate way in this instance.

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